Returns Policy

How do I return an item?

Refund/Return Policy:

Original sales receipt must accompany returns.

We accept returns for exchange or refund within 07 calendar days after delivery of the product.

At our sole discretion after 07 calendar days, we will offer an exchange or store credit only.

Items must be in new, unaltered and unused condition.

Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 07 calendar days of the delivery date (After 07 days no returns are allowed)
  • must not be a special order or a custom order
  • unless noted that it cannot be returned or has a different return policy time period other than 07 days as noted in that item’s particular item description.

If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately and make notes on the Bill Of Lading (BOL).

Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 35% restocking fee for returned items that are not being exchanged and are not damaged.

Again you MUST contact us within 07 days if you intend to return ANY item sent from our store.

Items returned to us AFTER 07 days and WITHOUT contacting us, will NOT be refunded.

Customer is responsible for all return shipping costs.